Dr Ann Kaegi is an experienced educational leader and strategist with a record of securing positive step-changes in student satisfaction, student outcomes, and subject rankings at pace. She has provided expert guidance to multiple arts and humanities subjects as Director of Education and Student Experience (formerly Dir of L&T), and has a longstanding commitment to advancing equity, diversity and inclusion in HE. She has contributed to major service design projects as an inclusive design consultant and facilitator, and is currently using inclusive, person-centred Design Thinking to co-design for inclusion, belonging, global competence, and sustainability in HE.