Vicki has been Chief Executive of QAA for two years, during which time she has overseen the suspension and reinstatement of QAA on the European register of Quality Assurance Agencies, which led the Agency to demit from the role of DQB. She was a witness in person to the recent House of Lords inquiry into the Office for Students and has provided advice to government on not only matters of regulation, but also delivery of the lifelong learning agenda, drafting the legislation to criminalise provision of essay mill services, and the delivery of high-quality provision during the COVID pandemic.

Prior to joining QAA, Vicki was Bursar (COO) at St Hugh’s College Oxford. She has also worked at the University of Birmingham as Director of Strategic Planning and in various roles at Warwick University and Warwick Business School. She started her career in higher education at UMIST, where she worked in international student recruitment. Vicki worked on the Scottish Government inquiry into infant cremation practices, and has experience in the commercial and charity sectors, having run her own company and been director of a charity working with women and families affected by domestic abuse.

Vicki is a graduate of Manchester University, and Harvard Kennedy Business School from where she holds a qualification in the Strategic Management of Regulatory Enforcement Agencies.